Refund & Returns Policy

We want you to receive food that matches your order and arrives in good condition. This refund and returns policy explains how we handle issues so we can resolve them fairly and quickly.

Our team works to make sure the correct order is delivered or prepared for pickup. If you receive the wrong order, contact us as soon as possible and we will review the issue and provide an appropriate correction, replacement, credit, or refund when justified.

We prepare food using fresh ingredients and expect it to arrive in good condition. If you believe your food quality is not acceptable, contact us promptly so we can investigate and determine the appropriate remedy, including a possible refund or replacement.

We are generally unable to accept returns of food. If you cancel an order after preparation has started or the food has already been cooked, the cancellation may not be eligible for a refund. Contact us directly if you need help with a cancellation request.

If you have questions about this refund and returns policy, please contact us at planetpizzaguerras2@gmail.com or +1 8454772404. Our team is available to answer questions and help with order-related issues.

We want to make sure you receive the best quality food possible and enjoy your order wherever you are.